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Zodiaq®
Quartz
10 Year Limited Material Warranty
DuPont warrants to you, the owner of the original
installation, that DuPont will repair or replace, without charge, your
installation of DuPont Zodiaq® quartz surfaces when installed by a DuPont
Authorized Zodiaq® Installer, if the product fails due to any manufacturing
defect or any defect in conversion or installation during the first ten (10)
years from the date of completion of installation of the Zodiaq®. This limited
warranty includes necessary labor charges needed to repair or replace the
product covered by this warranty. This warranty does not cover products made by
other suppliers.
General Terms and Conditions
The following contains information applicable to this
limited warranty:
- This warranty applies to DuPont Zodiaq® quartz surfaces
- This warranty applies to installations of Zodiaq® quartz
surfaces that have been permanently installed in residences and that have not
been moved from the original, permanent installation.
- This warranty applies to product purchased and installed
after May 1, 2000, for owner-occupied residences and to product purchased by a
tenant in a rental dwelling in the United States and Canada. This warranty is
transferable only in owner-occupied dwellings.
- To obtain service under this limited warranty, you must
contact the source from whom you purchased DuPont Zodiaq®, or DuPont at the
address shown at the end of this limited warranty. You must provide DuPont
proof of purchase in the form of the warranty registration card. If the
warranty registration is not on file with DuPont, you will need to provide a
copy of your original receipt or invoice showing the name of the Authorized
DuPont Zodiaq® Installer and the date of installation. You must permit DuPont
or DuPont's authorized agents to inspect the installation of the product. You
will reasonably cooperate with DuPont in DuPont's efforts to perform its
obligations under this warranty. All decisions about defects in manufacture,
conversion or installation shall be made by DuPont and communicated to you in
a timely manner.
- This warranty shall be null and void unless the products
have been paid for in full.
- This warranty is transferable within the 10-year period of
warranty only when the new owner writes to DuPont (see address at the end of
this limited warranty) to register the installation under the new owner's
name. Upon request, the Care in Use Guide will be sent to the new owner
detailing the proper maintenance of the product.
- This warranty applies to products that have been maintained
according to the DuPont Zodiaq® quartz surfaces Care in Use Guide provided
free of charge at the time of installation, or upon request, by the DuPont
Authorized Zodiaq® Installer or by DuPont.
- This warranty covers seam performance, not the appearance
of the seam.
- This warranty does not cover uses of products for
"commercial" uses, uses of products exposed to outside weather and climate
conditions, abnormal use or conditions, or abuse in any way. "Commercial use"
includes, but is not limited to, use in a store, office or other place of
business. "Abnormal use or conditions" includes, but is not limited to, damage
from mishandling or misuse, damage from excessive heat or uneven exposure to
weather conditions, physical or chemical abuse, and damage from improper care
and maintenance.
- DuPont is not responsible for damage or injury caused in
whole or in part by acts of God, job site conditions, architectural and
engineering design, structural movement, acts of vandalism, or accidents.
- DuPont's obligation under this warranty is limited solely
to the repair or replacement including necessary labor charges needed to
repair or replace the product covered by this warranty.
- Except as provided in this limited warranty, DuPont shall
not be liable in either tort or contract for any loss of direct, consequential
or incidental damages arising out of the use or inability to use the product
in residential applications covered by this warranty. Some states do not allow
the exclusion or limitation of incidental damages, so the above limitation or
exclusion may not apply to you.
- DuPont makes no other warranty, representation or
guarantee, express or implied, with respect to its products, except as
expressly stated herein. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
- This warranty gives you specific legal rights, and you may
also have other rights which may vary from state to state or, in Canada, from
province to province.
This is the only warranty made by DuPont for Zodiaq®
quartz surfaces. No one other than DuPont is authorized to make or makes any
warranty or promise with respect to Zodiaq® quartz surfaces.
Registration
To register for the warranty, you or the DuPont Authorized
Zodiaq® Installer must fill out and return a registration form.
To obtain service under this limited warranty, contact the
source from whom you purchased DuPont Zodiaq®. For more information about this
warranty, please contact DuPont Zodiaq® directly by writing or calling:
- DuPont Zodiaq® Quartz Surfaces, Chestnut Run Plaza, P.O.
Box 80721, Wilmington, DE 19880-0721
- Phone: 1-800-426-7426, press 0 to initiate claim.
- E-mail: zodiaq@usa.dupont.com
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